> ## Documentation Index
> Fetch the complete documentation index at: https://help.maestra.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Issue an Action in a Customer Profile

Use this when you need to issue an action to a single customer.

Why you'd want to: say you have a flow that starts when a particular action is issued, and you need this customer to enter it.

> [!NOTE]
>
> In a customer profile, you can only issue actions from the **Customer's personal actions** first-level category.
>
> If you have a lot of customers, use [bulk action import](https://help.maestra.io/import-data/actions/how-to-bulk-import-actions-from-a-file.md) instead.

**1. Open the customer profile**

On the **Customers** tab, click the name of the customer you need.

**2. Select Add action from the menu**

**3. Pick the action template and click Add**

On multi-brand accounts, pick the brand too.

**4. Check the result**

The action shows up in the customer's profile under **Activity feed**.


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