> ## Documentation Index
> Fetch the complete documentation index at: https://help.maestra.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Find Customers Who Interacted with More Than One Campaign

> Applies to Email, SMS, Mobile Push, and Other Channels

# **How to find customers**

Go to **Customer Data Platform→ Customers**.

![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-a-campaign-\(2\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=796bf5f5418af07d8618f208e7e303ad)

## Searching by campaign status

In the **Campaigns** filter group, select the status you need.

![](https://mintcdn.com/maestraio/8PhODeBuBM8nSWYH/images/imported/--2026-01-08--15_42_25.png?fit=max\&auto=format\&n=8PhODeBuBM8nSWYH\&q=85\&s=8e7f722b07c78997fb598c6c42679e54)

* Find customers who have been sent a campaign at least once.

![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns.png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=b24cf98124e26368c5d14036f258ee25)

* Find customers who have never been sent a campaign.

![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(1\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=d8fc65b90d33f804f53079dec7300330)

* Find customers who have at least one campaign send failure.

![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(2\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=6b69d7a1a8925c696a08556b851e061f)

* Find customers who have at least one undelivered campaign.

![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(3\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=bd29eba6db30496ac7e9f4136549ca87)

* Find customers who have opened any campaign at least once.

![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns--284-29.png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=cd69efd5c91ab45e2485299faeda915b)

* Find customers who have never opened the campaigns sent to them. ​**Note:** Make sure to include **campaign sends** in the filter. Otherwise, the filter will also return customers who were never on any campaign recipient list, since they have no open events.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(5\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=dd81201a7e898b538b7cf59e26d88eed)
* Find customers who have clicked any link in a campaign at least once.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(6\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=0b3cf9d69feb8634889ee477f01bf7d8)
* Find customers who have clicked an unsubscribe link at least once.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(7\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=f2092dada122da22d241a0cf9f11a00d)
* Find customers who have participated in a campaign at least once (were on the recipient list).

  ![](https://mintcdn.com/maestraio/8PhODeBuBM8nSWYH/images/imported/--2026-01-08--15_39_58.png?fit=max\&auto=format\&n=8PhODeBuBM8nSWYH\&q=85\&s=dec9891c528863243f666cfba4b29ede)

## Searching by campaign group: channel, type, folder, topic, tags

Each **status filter** has a nested **Campaigns** condition, where you can specify which [type of campaigns](https://help.maestra.io/campaigns/types-of-campaigns-available-in-maestra.md) to search for.
Available filtering options:

* Campaign type (automated, bulk, transactional)
* Topics
* Folders
* Channels (Email, SMS, MobilePush, WebPush, WhatsApp)
* Tags
* Brands

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(10\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=0d8f121e6286c68c2a2548f32dc327fe)
* Find customers have been sent mobile push campaigns.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(11\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=d8666ad5b448f5e623bb1636049852d6)
* Find customers who opened automated campaigns.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(12\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=e85d0fb49b611d19bda29281d13a4f77)
* Find customers who clicked campaigns from a specific folder.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(13\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=eb5a60807ca10e394e870fb6816f4ba3)
* Find customers who failed to receive a campaign with a specific tag (send or delivery failed).

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(14\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=12cc3e8e03a681286e977c239bcb5441)

## Searching by interaction time

* Find customers who were sent campaigns in the first half of 2024.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(15\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=9e9c2883a832518fa7c7abc3da3b5d00)
* Find customers who were sent campaigns within the last six months.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(16\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=d6b1a141e5a6b7cdce51f11b89ef1cf1)
* Find customers who have clicked on automated email campaigns within the last hour.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(17\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=2b0c8ff4312cf6481ce7ff7ba64ddac8)

## Searching by number of interactions

* Find customers who were sent four or more web pushes in the last month.

  ![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-campaigns-\(18\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=da05d98a3fd861ae70017f89bb968905)

# How to find specific Campaign engagements (e.g. clicked, sent, opened etc.)

Go to **Customer Data Platform → Campaign engagements**.

![](https://mintcdn.com/maestraio/O0b_zyYQP7Y48mll/images/imported/How-to-find-customers-who-interacted-with-a-campaign-\(20\).png?fit=max\&auto=format\&n=O0b_zyYQP7Y48mll\&q=85\&s=ced6954cd08aee53b195f51d53166eeb)

* Find all campaign opens.

  ![](https://mintcdn.com/maestraio/8PhODeBuBM8nSWYH/images/imported/--2026-01-15--17_23_56.png?fit=max\&auto=format\&n=8PhODeBuBM8nSWYH\&q=85\&s=5fbb73fb50470509741070fe153b5e5b)
* Find all clicks on automated web pushes from a folder.

  ![](https://mintcdn.com/maestraio/8PhODeBuBM8nSWYH/images/imported/--2026-01-15--17_26_06.png?fit=max\&auto=format\&n=8PhODeBuBM8nSWYH\&q=85\&s=a5a757379ef5b79f44c3bc9264e8d06b)
* Find all undelivered SMS in the last 15 minutes.

  ![](https://mintcdn.com/maestraio/8PhODeBuBM8nSWYH/images/imported/--2026-01-15--17_27_36.png?fit=max\&auto=format\&n=8PhODeBuBM8nSWYH\&q=85\&s=95ad72065bda810ae4a35c178ad2d234)


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